Useful resources related to Emma E-Doc & EmmaSped CMS

Learn more about our products, features, and use cases with downloadable and online resources

HydraForce Tackles Customs Compliance with Emma E-Doc

Customer Success Story

Getting it Right & Monetising Customs Relief on Duty & VAT

White paper for retailers

Costly Customs Entry Errors


10 key actions for importers

Checklist for importers

Would you benefit from a digital customs archive?


Post-customs clearance software

Buyer’s Guide

Webinar recording: Navigating Customs Compliance

In this exclusive webinar, “Navigating Customs Compliance: Top Advice from a Customs Expert,” Gavin Roberts, Director of Trade Flow Customs Consultancy and a seasoned customs professional with over 20 years of experience, share invaluable insights and best practices for traders in today’s complex customs landscape.  

Product Sheets

Get to know more about the additional moduels availalble for Emma E-Doc

Blomsterringen switched to EmmaSped CMS and reduced time spent on customs tasks by 25%

The latest articles from our blog:

  • In the intricate world of customs management and international trade, navigating the complexities can be a daunting task. Fortunately, a range of tools and solutions … Read more The post From Customs Clearance to Compliance: How Emma E-Doc Enhances Supply Chain Efficiency appeared first on Emma Systems.
  • The ownership structure of a company plays a crucial role in shaping its culture and determining its long-term success. It’s not just about who owns … Read more The post Carsten’s Corner: Ownership Structure and Long-Term Success – Why It Matters More Than You Think appeared first on Emma Systems.
  • The importance of getting customs declarations right cannot be overstated, as it directly impacts trade compliance, revenue collection, and facilitates smoother cross-border transactions. The UK’s … Read more The post Customs Declarations Done Right: The Crucial Role of Freight Forwarders and Accurate Data appeared first on Emma Systems.
  • Did you know that in a customs audit, the HMRC holds records of actual data entered and assesses duties for imports based on what is … Read more The post Preparing for a customs audit using real customs data appeared first on Emma Systems.
  • From March 2025, Norwegian Customs will discontinue direct transport (Direktekjøring). Digital notifications (digital melde- og opplysningsplikt) will also be implemented at the same time. In … Read more The post Digitoll Update: Norwegian Customs sets discontinuity date for direct transport appeared first on Emma Systems.
  • Cross-border trade is an essential component of the global economy. However, it is not without its challenges.  The last three years have been full of … Read more The post Carsten’s Corner: The complexity of international trade in 2023 appeared first on Emma Systems.
  • Time certainly flies when having fun – and entering new markets! We can hardly believe that a year has passed since Mark Jamieson signed up … Read more The post Ending a great first UK year appeared first on Emma Systems.
  • In recent years, the Norwegian Customs Authorities, the Norwegian Tax Administration and several other Norwegian agencies, as well as their European counterparts, has embarked on … Read more The post Digitalisation of Norwegian Customs and importer’s responsibilities appeared first on Emma Systems.
  • Many importers struggle to fully comprehend and manage the complexity of international trade and customs duty legislation. Compliance requirements, governmental audits, and customer demands make … Read more The post How importers can improve their customs compliance in 10 steps appeared first on Emma Systems.
  • Hurricane Commerce and Emma Systems have agreed a strategic partnership to ensure customers receive the best possible cross-border experience. The two companies will collaborate to … Read more The post Hurricane Commerce and Emma Systems partnership to provide seamless cross-border experience appeared first on Emma Systems.

Support resources

Useful resources when you need help

Status Page

Our System Status Page lists all known issues that we are currently working on solving. On this page, you can also find information about announced downtime both from Emma and other systems related to our solutions.

We advise you to check this page before making a support request, as the issue you are experiencing might be related to a currently known issue that is being resolved.

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If you are experiencing issues that are not currently reported on our System Status Page, please contact us by e-mail