Useful resources related to Emma E-Doc & EmmaSped CMS

Learn more about our products, features, and use cases with downloadable and online resources

Har du koll på dina tulldeklarationer?

Swedish on-demand webinar (available now!)

Tollverdi, transfer pricing og de viktige tolldataene

Norwegian on-demand webinar with Customs advisor Helene Hval from PwC

Fjøssystemer har full kontroll over tolldeklarasjonene takket være Emma E-Doc

Norwegian Customs Success Story

MOL Logistics UK’s Customs Management Approach 

Customs Broker Success Story

Navigating Customs Compliance: Top Advice from a Customs Expert

On-demand webinar (available now!)

Post-customs clearance software

Buyer’s Guide

HydraForce Tackles Customs Compliance with Emma E-Doc

Customer Success Story

Getting it Right & Monetising Customs Relief on Duty & VAT

White paper for retailers

Costly Customs Entry Errors


10 key actions for importers

Checklist for importers

Would you benefit from a digital customs archive?


Post-customs clearance software

Buyer’s Guide

At MOL Logistics UK, our focus has always been on delivering the best possible logistics solutions for our clients by acting as their dedicated logistics partner. Recommending Emma E-Doc to our customers aligns with our commitment to their success. It’s about equipping them with the tools and resources they need to navigate the customs landscape with ease.

Ian Barral, Senior General Manager, MOL Logistics (UK) Ltd.

Webinar recording: Navigating Customs Compliance

In this exclusive webinar, “Navigating Customs Compliance: Top Advice from a Customs Expert,” Gavin Roberts, Director of Trade Flow Customs Consultancy and a seasoned customs professional with over 20 years of experience, share invaluable insights and best practices for traders in today’s complex customs landscape.  

Product Sheets

Get to know more about the additional moduels availalble for Emma E-Doc

Blomsterringen switched to EmmaSped CMS and reduced time spent on customs tasks by 25%

“Emma E-Doc has truly been the extension our compliance team needed. It has allowed us to consolidate all our customs declarations and supporting documents in one central location, making it easy to identify missing declarations and record discrepancies”

Vicky Massey, Trade Compliance Analyst, HydraForce

The latest articles from our blog:

  • In today’s intricate international trade environment, managing customs data is no longer just a necessity but a strategic imperative. From ensuring compliance to driving cost-saving … Read more The post Carsten’s Corner: Navigating the Seas of International Trade – The Vital Role of Customs Data appeared first on Emma Systems.
  • In recent years, Norwegian Customs (Tolletaten), just like the Tax Administration and several other Norwegian agencies, has embarked on an extensive digitalisation process. The goal … Read more The post Digitoll: How can Importers Prepare? appeared first on Emma Systems.
  • We’re thrilled to announce that Emma Systems is through to the finalist line-up for the Customs Technology Partner of the Year at Multimodal Awards! This … Read more The post Multimodal Awards: We are finalists! appeared first on Emma Systems.
  • As the world of international trade continues to evolve, staying ahead of regulatory changes and compliance requirements is paramount for businesses engaged in importing and … Read more The post Navigating Trade Compliance: Meet us at ICPA Europe Conference 2024 appeared first on Emma Systems.
  • Sweden’s Customs agency, Tullverket, recently revealed a surge in import discrepancies in 2023, with companies retrospectively billed 97 million Swedish kronor (SEK) following post-import inspections—an … Read more The post Swedish Customs: 34 % Increase in Uncovered Import Errors appeared first on Emma Systems.
  • As we kick off the new year, we are thrilled to announce our participation in The Delivery Conference (TDC 2024) scheduled to take place in … Read more The post Overcoming eCommerce Unpredictability: Join us at TDC 2024! appeared first on Emma Systems.
  • In a bid to combat potential fraud related to the import of orthopedic products, Tullverket, the Swedish Customs, has initiated a comprehensive investigation into the … Read more The post Swedish Customs Authority Launches Investigation Amid Suspicions of Fraud in Orthopedic Product Imports appeared first on Emma Systems.
  • As the deadline for transitioning from the Customs Handling of Import and Export Freight (CHIEF) system to the Customs Declaration Service (CDS) approaches, it is … Read more The post Moving Export Declarations from CHIEF to CDS: A Guide for UK Traders appeared first on Emma Systems.
  • Have you ever wondered about the fate of your customs documents after they’ve been cleared? Do your routines for collecting, archiving, and validating these documents … Read more The post Mastering the Post-Customs Clearance Phase: What traders need to know about Digital Customs Archives appeared first on Emma Systems.
  • In today’s interconnected world, networking has become an integral part of both our personal and professional lives. From social media platforms to face-to-face encounters, networking … Read more The post Carsten’s Corner: Behind the Scenes of Global Trade – How Networking Drives Compliance appeared first on Emma Systems.

Support resources

Useful resources when you need help

Status Page

Our System Status Page lists all known issues that we are currently working on solving. On this page, you can also find information about announced downtime both from Emma and other systems related to our solutions.

We advise you to check this page before making a support request, as the issue you are experiencing might be related to a currently known issue that is being resolved.

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If you are experiencing issues that are not currently reported on our System Status Page, please contact us by e-mail

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