Useful resources related to Emma E-Doc & EmmaSped CMS

Learn more about our products, features, and use cases with downloadable and online resources

Improve your routines for internal control & self-auditing

Buyer’s Guide

Getting it right & monetising customs relief on duty & VAT

White paper for retailers

Costly customs entry errors


10 key actions for importers

Checklist for importers

Would you benefit from a digital customs archive?


Post-customs clearance software

Buyer’s Guide

Webinar recording: Imports & Exports: Keeping Customs Compliant

Product Sheets

Get to know more about the additional moduels availalble for Emma E-Doc

Blomsterringen switched to EmmaSped CMS and reduced time spent on customs tasks by 25%

The latest articles from our blog:

  • From March 2025, Norwegian Customs will discontinue direct transport (Direktekjøring). Digital notifications (digital melde- og opplysningsplikt) will also be implemented at the same time. In … Read more The post Digitoll Update: Norwegian Customs sets discontinuity date for direct transport appeared first on Emma Systems.
  • Cross-border trade is an essential component of the global economy. However, it is not without its challenges.  The last three years have been full of … Read more The post Carsten’s Corner: The complexity of international trade in 2023 appeared first on Emma Systems.
  • Time certainly flies when having fun – and entering new markets! We can hardly believe that a year has passed since Mark Jamieson signed up … Read more The post Ending a great first UK year appeared first on Emma Systems.
  • In recent years, the Norwegian Customs Authorities, the Norwegian Tax Administration and several other Norwegian agencies, as well as their European counterparts, has embarked on … Read more The post Digitalisation of Norwegian Customs and importer’s responsibilities appeared first on Emma Systems.
  • Many importers struggle to fully comprehend and manage the complexity of international trade and customs duty legislation. Compliance requirements, governmental audits, and customer demands make … Read more The post How importers can improve their customs compliance in 10 steps appeared first on Emma Systems.
  • Hurricane Commerce and Emma Systems have agreed a strategic partnership to ensure customers receive the best possible cross-border experience. The two companies will collaborate to … Read more The post Hurricane Commerce and Emma Systems partnership to provide seamless cross-border experience appeared first on Emma Systems.
  • E-Doc and its support processes enable companies trading internationally to streamline their post-clearance business analysis of customs declarations. This close contact with the customer and … Read more The post Stop overpaying on import duties appeared first on Emma Systems.
  • The move from CHIEF to CDS is on everyone’s lips now as the shift is fast approaching. The last day to make import declarations on … Read more The post From CHIEF to CDS: How are traders impacted? appeared first on Emma Systems.
  • Customs compliance is just as much about protecting your corporate brand A common misconception is that customs compliance is just about ensuring adherence with the … Read more The post The importance of customs compliance for brand value appeared first on Emma Systems.
  • If you are lucky, you have a customs clearance provider that strives to understand your business processes and are able to offer a complete service, … Read more The post Risks and responisibilities of retailers appeared first on Emma Systems.

Support resources

Useful resources when you need help

Status Page

Our System Status Page lists all known issues that we are currently working on solving. On this page, you can also find information about announced downtime both from Emma and other systems related to our solutions.

We advise you to check this page before making a support request, as the issue you are experiencing might be related to a currently known issue that is being resolved.

Team Viewer

Remote Access and Support using Team Viewer.

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If you are experiencing issues that are not currently reported on our System Status Page, please contact us by e-mail