Resources

Useful resources related to Emma E-Doc & EmmaSped CMS

Learn more about our products, features, and use cases with downloadable and online resources

Master Commodity Codes with Confidence

Video session (recording available now!)

JFKnudtzen erstatter tidkrevende tolloppgaver med digital løsning

Norwegian Customer Success Story

Getting started with Customs Data Analysis

Guide

Effective Broker & Supplier Management

English on-demand webinar (available now!)

Tollverdi, transfer pricing og de viktige tolldataene

Norwegian on-demand webinar (available now!)

Carrier Refrigeration: Fra manuell håndtering til effektivisering med Emma E-Doc

Norwegian Customs Success Story

Har du koll på dina tulldeklarationer?

Swedish on-demand webinar (available now!)

Tollverdi, transfer pricing og de viktige tolldataene

Norwegian on-demand webinar with Customs advisor Helene Hval from PwC

Fjøssystemer har full kontroll over tolldeklarasjonene takket være Emma E-Doc

Norwegian Customs Success Story

MOL Logistics UK’s Customs Management Approach 

Customs Broker Success Story

Navigating Customs Compliance: Top Advice from a Customs Expert

On-demand webinar (available now!)

Post-customs clearance software

Buyer’s Guide

HydraForce Tackles Customs Compliance with Emma E-Doc

Customer Success Story

Getting it Right & Monetising Customs Relief on Duty & VAT

White paper for retailers

Costly Customs Entry Errors

Case

10 key actions for importers

Checklist for importers

Would you benefit from a digital customs archive?

E-book

Post-customs clearance software

Buyer’s Guide

At MOL Logistics UK, our focus has always been on delivering the best possible logistics solutions for our clients by acting as their dedicated logistics partner. Recommending Emma E-Doc to our customers aligns with our commitment to their success. It’s about equipping them with the tools and resources they need to navigate the customs landscape with ease.

Ian Barral, Senior General Manager, MOL Logistics (UK) Ltd.

Webinar recording: Navigating Customs Compliance

In this exclusive webinar, “Navigating Customs Compliance: Top Advice from a Customs Expert,” Gavin Roberts, Director of Trade Flow Customs Consultancy and a seasoned customs professional with over 20 years of experience, share invaluable insights and best practices for traders in today’s complex customs landscape.  


Product Sheets

Get to know more about the additional moduels availalble for Emma E-Doc

Blomsterringen switched to EmmaSped CMS and reduced time spent on customs tasks by 25%

“Emma E-Doc has truly been the extension our compliance team needed. It has allowed us to consolidate all our customs declarations and supporting documents in one central location, making it easy to identify missing declarations and record discrepancies”

Vicky Massey, Trade Compliance Analyst, HydraForce

The latest articles from our blog:

  • Trade compliance mistakes aren’t just theoretical risks—they can be very real and very expensive. Here’s a true story that illustrates just how quickly things can … Read more The post Mark’s memo: What not to do when HMRC comes knocking appeared first on Emma Systems.
  • In October 2024, the Norwegian government announced that Norway would align with the EU’s Carbon Border Adjustment Mechanism (CBAM). This is a key climate measure … Read more The post CBAM in Norway: What do we know so far? appeared first on Emma Systems.
  • Navigating customs regulations has never been more complex. In Europe, and likely other regions, the world of customs is hectic, to say the least. All … Read more The post Carsten’s Corner: What Does a Great Customs Software Provider Look Like? appeared first on Emma Systems.
  • Audit trails for customs compliance are not just a “nice to have”—they’re the backbone of responsible and effective international trade. For importers and exporters, audit … Read more The post Why Audit Trails Are Essential for Customs Compliance—and How Emma E-Doc’s Invoice Match Can Help appeared first on Emma Systems.
  • The short answer: Probably not yet. Customs compliance is evolving fast. New rules, new technologies, and new sustainability demands are coming in hot. The real … Read more The post Are You Ready for Customs Compliance in 2025? appeared first on Emma Systems.
  • In connection with the presentation of the national budget (Statsbudsjettet) earlier in October 2024, the Norwegian government has announced that Norway will join the EU’s … Read more The post Norway to Join the EU’s Carbon Border Adjustment Mechanism (CBAM): What Does This Mean for Norwegian Businesses? appeared first on Emma Systems.
  • Getting your commodity codes right is crucial for any business involved in importing or exporting goods. But why is it so important? Let’s explore the … Read more The post Commodity Codes: Are your Products Classified Correctly? appeared first on Emma Systems.
  • In today’s intricate international trade environment, managing customs data is no longer just a necessity but a strategic imperative. From ensuring compliance to driving cost-saving … Read more The post Carsten’s Corner: Navigating the Seas of International Trade – The Vital Role of Customs Data appeared first on Emma Systems.
  • In recent years, Norwegian Customs (Tolletaten), just like the Tax Administration and several other Norwegian agencies, has embarked on an extensive digitalisation process. The goal … Read more The post Digitoll: How can Importers Prepare? appeared first on Emma Systems.
  • We’re thrilled to announce that Emma Systems is through to the finalist line-up for the Customs Technology Partner of the Year at Multimodal Awards! This … Read more The post Multimodal Awards: We are finalists! appeared first on Emma Systems.

Support resources

Useful resources when you need help


Status Page

Our System Status Page lists all known issues that we are currently working on solving. On this page, you can also find information about announced downtime both from Emma and other systems related to our solutions.

We advise you to check this page before making a support request, as the issue you are experiencing might be related to a currently known issue that is being resolved.

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If you are experiencing issues that are not currently reported on our System Status Page, please contact us by e-mail


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